Our commitments
Our 7 commitments to you / Quality Chart
• EXPERTISE:
With WordSpring, translation expertise is guaranteed. Our translators are both experts linguists and possess thorough business knowledge in the field you require; WordSpring translators only translate into their mother tongue in order to ensure the highest possible translation quality.
• RESPECT:
With WordSpring, we meet all deadlines in every circumstance. We only accept work that we are sure to be able to deliver on time. This is out of respect for our customers and the importance of the projects that they entrust to us.
• REACTIVITY:
With WordSpring, you keep pace with an ever-changing business climate. We have put into place a management system for translation requests and archiving to meet all of your needs in the best turnaround times. In addition, our secure FTP servers are available for you to allow quick and easy transmission and reception of large and/or confidential documents.
• TRANSPARENCY:
With WordSpring, absolute transparency is guaranteed. Every dossier is studied before any work is undertaken, in order to provide a personalized quote adapted to the situation. There are no surprises with our invoices, everything is clearly defined from the start.
• KNOWLEDGE:
With WordSpring, you continually strive to exceed customer expectations. Technology monitoring is part of our business processes and we make every effort to stay informed of the changes in our customers business environment.
• KNOW-HOW:
With WordSpring, you can be sure of the know-how of our translators. They master numerous computer tools to provide ready-to-use documents and contribute their many years of experience to your projects.
• CONFIDENTIALITY:
With WordSpring, there’s never a word too much. We guarantee absolute confidentiality for all of your professional secrets and confidential documents.
You also have the opportunity to upload and retrieve confidential documents on our FTP server using personalized secure access and your own password.
